Privacy Policy
Last updated: May 30, 2026
Who this applies to
This policy covers everyone who visits https://turf-lake-havasu-az.web.app, contacts Havasu Turf Pros by phone or form, or whose information is otherwise processed by us in connection with a request for artificial grass services in our coverage area.
What we collect
- Information you submit voluntarily. Name, phone number, location (city and ZIP), service-context details, and any free-text notes you include in the contact form or text message.
- Phone call metadata. When you call, our routing partner records the phone number, time, duration, and routing destination. We may record call audio for quality and training; if so, the recording-disclosure prompt plays before the call connects.
- Server logs. IP address, user agent, page requested, referrer, and timestamp. Retained for up to 90 days for security and abuse-prevention purposes.
- Cookies and analytics. We use first-party analytics (currently Google Analytics 4 in IP-anonymized mode) to measure aggregate site usage. No advertising cookies are set on this site.
How we use it
- To connect your call or form submission with a licensed third-party artificial grass installer in your service area.
- To respond to your questions and provide a phone quote.
- To improve the site, debug issues, and prevent abuse.
- To meet our legal obligations and respond to lawful requests from authorities.
Who we share it with
We share submitted contact information with the licensed artificial-turf installer routed to handle your service area. Sharing is limited to what is necessary to fulfill your service request. We do not sell your personal information, we do not share it with advertising networks, and we do not transfer it outside the United States.
How long we keep it
Contact-form submissions are kept for 24 months after your last interaction with us, then deleted. Phone-call metadata is kept per our routing partner's retention schedule (typically 12 months). Server logs are kept up to 90 days. Aggregate, anonymous analytics may be retained indefinitely.
Your rights
If you live in California, Virginia, Colorado, Connecticut, Utah, or any other US state with a comprehensive consumer-privacy law, you may request access to, correction of, or deletion of your personal information. To exercise these rights, email help@turf-lake-havasu-az.web.app from the address tied to your submission, or write us at the postal address provided on request. We respond within 45 days.
Children
This site is not directed at children under 13, and we do not knowingly collect personal information from children.
Changes
If we change this policy materially we will update the “Last updated” date above and, where appropriate, post a notice on the site.
Contact
Questions about this policy: email help@turf-lake-havasu-az.web.app or call (928) 555-8873.